Frequently Asked Questions
Everything you need to know about your Maxton Design experience.
What is the standard shipping timeframe for orders?
Standard shipping typically takes 3-5 business days for domestic orders. International shipping times vary by location but generally arrive within 7-14 business days.
How can I track my package after purchase?
Once your order has shipped, you will receive a confirmation email containing a unique tracking number and a link to monitor your package's progress.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Exchanges can be processed for different sizes or colors depending on current stock availability.
How do I ensure I am ordering the correct size?
Each product page features a detailed sizing guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout process.
Are your garments sustainably produced?
At Maxton Design, we are committed to ethical manufacturing. We partner with suppliers who prioritize sustainable materials and fair labor practices to minimize our environmental footprint.